Frequently asked questions

Can I cancel my order once it is placed?

-Once you place your order, you cannot cancel it. No exceptions!

What if I input the wrong address?

-Unfortunately,your order will be refunded.

How often do you restock?

-We restock our website bi-weekly.

How do I stay updated on upcoming restocks and sales?

-Please subscribe to our mailing list on our home page.

NO REFUNDS! NO EXCEPTIONS!

Will I receive a tracking number?

-As soon as your order is shipped, you will receive a tracking number. Please allow up to 48 hours for your tracking number to be updated by USPS.

How long is shipping?

-All orders are shipped within 7-15 business days. Business days are Monday-Friday

Where can I purchase JamaicaNu.com Products?

-We are solely based online at JamaicaNu.com

What happens if my order is returned to sender?

-If your order is returned to sender, you will be refunded (minus the shipping cost). JamaicaNu.com is not responsible for any shipment issues caused by USPS

Does JamaicaNu Sell Travel Size items?

-Currently we do not offer travel size products. Maybe in the future IslanderZ☺️